Lead Teller

Glow Star Indonesia · 📍 Deli Serdang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 24.000.000 – Rp 29.000.000 per month
Glow Star Indonesia is seeking a dynamic and experienced Lead Teller to join our team in Deli Serdang. As a Lead Teller, you will play a crucial role in managing our teller operations, ensuring customer satisfaction, and maintaining the highest standards of service. This is an exciting opportunity to be part of a growing financial institution and make a significant impact on our customers' banking experience.

📋 Tanggung Jawab Pekerjaan

Manage a team of tellers to ensure efficient and effective service delivery.,Handle customer inquiries, transactions, and complaints with professionalism and empathy.,Maintain accurate and up-to-date records of all financial transactions.,Monitor cash handling procedures to ensure compliance with bank policies and regulations.,Train and develop new tellers to enhance their skills and knowledge.,Collaborate with other departments to resolve customer issues and improve service quality.,Ensure the safety and security of cash and banking equipment at all times.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Banking, or a related field.,Minimum of 3 years of experience in teller operations or a similar role in the banking industry.,Strong communication and interpersonal skills to effectively interact with customers.,Excellent problem-solving and decision-making abilities.,Proficiency in using banking software and systems.,Knowledge of Indonesian banking regulations and best practices.,Ability to work well under pressure and meet strict deadlines.

🛠️ Keahlian

Leadership and team management skillsStrong customer service orientationAttention to detail and accuracy in financial transactionsEffective time management and multitasking abilitiesProficiency in using banking software and systemsKnowledge of Indonesian banking regulations and best practices
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