Customer Service Associate - Financial Services (Bali, Indonesia)

Join Vantage Financial Corporation as a Customer Service Associate in our dynamic Bali branches! This is your opportunity to deliver exceptional financial services while building a rewarding career in the banking sector.

As the first point of contact for our customers, you will be responsible for handling inquiries, resolving issues, and providing top-notch service. Our branches in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung offer a vibrant and supportive work environment.

With a competitive salary of PHP 12,000 - 14,000 per month, you will have the chance to grow and develop your skills in a fast-paced and customer-centric organization.

📋 Tanggung Jawab Pekerjaan

• Handle customer inquiries and complaints with professionalism and empathy
• Assist customers with financial services and products
• Provide excellent customer service through phone, email, and in-person interactions
• Maintain accurate and up-to-date customer records using our CRM system
• Collaborate with other departments to ensure smooth and efficient service delivery
• Stay updated on industry trends and best practices in customer service
• Participate in team meetings and training sessions to enhance your skills
• Contribute to the overall success of the branch by delivering exceptional service

🎓 Kualifikasi & Syarat

• High school diploma or equivalent
• Minimum 1 year of experience in customer service or related fields
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Familiarity with financial services and products is a plus
• Proficiency in English and Bahasa Indonesia
• Ability to work in a fast-paced and dynamic environment
• Willingness to learn and adapt to new technologies and processes

🛠️ Keahlian

Lowongan Terkait